Request from the app
Open the Pain Express driver app, go to Profile, then Legal & account, and use Request account deletion.
The request creates a priority support ticket so the team can verify the account identity and confirm the next steps.
Request without app access
If you cannot sign in, use the Pain Express website Contact page or the official contact details shown on the website and include the email address of the driver account.
The team may request verification information before processing deletion.
Data deleted or anonymized
Pain Express deletes or anonymizes personal profile data where possible, including name, phone, email, preferences and session data.
Some operational data may be retained where required for law, accounting, security, invoices, payments, disputes or fraud prevention.
Processing timeline
Requests are reviewed by support and administration teams. The account may be disabled while the request is processed.
Confirmation is sent when account closure and data handling are completed according to applicable retention rules.
Request deletion from the web
Use this form if you cannot access the driver app.