Pain Express
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Quality Policy

Pain Express quality policy aims to modernize daily bread distribution in Morocco with fresh, packed, traceable and professionally presented products.

Last updated: 2026-05-30
01

Product commitment

Pain Express works with selected partner bakeries and recipes adapted to Moroccan food habits.

Public products are presented as fresh, cleanly packed and with no added sugar when the recipe matches this commitment.

02

Hygiene and packaging

Bread should cool before packaging to preserve quality.

Packaging reduces direct handling and improves in-store presentation.

03

Traceability

Operations may track lots, production, purchases, routes, deliveries, returns and exceptions.

QR codes, proof and statuses help control the chain.

04

Operational control

Teams monitor routes, drivers, delivery discrepancies, shortfalls, non-conforming products and Autopilot alerts.

Critical anomalies may be escalated for analysis and resolution.

05

Continuous improvement

Pain Express uses customer feedback, delivery data, quality exceptions and point-of-sale performance to improve products and service.